First weekly survival tip, and I’m starting with something small that made a bigger difference than I expected.
The 3-second pause.
When that message arrives — the one designed to provoke you, the one wrapped in just enough subtle accusation to make your fingers start typing a furious response — just stop. One. Two. Three.
Those three seconds create a tiny space between the provocation and your reaction. And in that space, you get to choose who you want to be.
During my divorce and the years of conflict that followed, communication with my ex was reduced to strained, formal text messages. Every exchange felt like walking through a minefield. She was looking for anything that could be used against me — any reaction, any sign of anger that could be twisted into evidence. And I knew it, but the urge to defend myself was overwhelming.
Before I learned to pause, I’d respond immediately. Explaining, defending, sometimes getting sharp. And every single time, it made things worse. Gave ammunition. Made me look reactive.
The pause doesn’t make the anger disappear. I still felt that surge of injustice. But those three seconds reminded me of something I write about in the book — Viktor Frankl’s insight: “Everything can be taken from a person but one thing: the last of the human freedoms — to choose one’s attitude in any given set of circumstances.”
That’s what the pause gives you. Not control over the situation, but control over your response. And in a PA situation, your response is often the only thing you actually control.
Sometimes after those three seconds, I’d delete my draft entirely and respond hours later with just the facts. No defending, no emotion, no fuel for the fire.
It’s not about being passive. It’s about not letting someone else’s hostility become your identity.
Three seconds. Try it this week.
Malcolm